#Jade-Escale au Lac

1 messages ยท Page 1 of 1 (latest)

harsh wave
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Hi ๐Ÿ‘‹ sorry, but we can only provide assistance in English here. If you would prefer to continue in your language then please reach out to our Support team:
https://support.stripe.com/?contact=true

dusk eagle
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Ok I will try to explain in english ๐Ÿ™ƒ

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I'm using the plug-in (WP Hotel Booking Plugin - MotoPress) but unfortunetly the Quebec taxs are not supported!

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I would like to program the taxes via stripe and I need help ๐Ÿ™‚

harsh wave
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That's not a plugin that we helped build, so we aren't familiar with it and won't be able to provide guidance or support for it specifically. If you're working directly with the Stripe API for tax, then that is something we can assist with though. Have you started looking into one of our tax approaches and run into problems?

dusk eagle
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It's already built, it only the configuration for the taxe via stripe

dry crag
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Toby is stepping out but I can help. Where exactly are you running in to issues when trying to program this tax part yourself?

dusk eagle
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I dont know how to activate this fonction

dry crag
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Which function?

dusk eagle
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the tax

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My plug-in use a API to connect at stripe but how I add the automatic_tax

dry crag
dusk eagle
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ok thank

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Maybe you have can referr me to someone to help me with that ?

dry crag
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I will be able to help, I am asking my colleagues for more info on this at the moment. It looks like you can't define your own rates for automatic tax but you can check if a location is supported. If the location is not supported, I think you can provide your own custom rate.

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I will ask my colleagues if that is a viable way to do this and will get back to you with what we can find

dusk eagle
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perfect thank you so much ๐Ÿ™Œ

dry crag
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To be clear, do you already have some code for this that is running in to an error message? Like are you trying to use automatic tax for Quebec and that gives you an error somewhere?

dusk eagle
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Is not a error, I dont have the option to configure my quebec tax via the plug-in so I need to to do it with stripe

dry crag
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So you are looking to completely avoid using the plugin at all?

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Have you looked in to how you want to take these payments via your own custom code? Are you already following some doc of ours here?

dusk eagle
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no, actually I use the plug-in but I want to add the tax from stripe

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Im really not a expert with any code

dry crag
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In that case, I would say you need to reach out to the plugin's developer to see if you can add this. They will be able to help figure out if you can enable tax rates like this from their plugin

dusk eagle
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This is my interface

dry crag
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Unfortunately I don't really have a way of knowing what your options are here. I can mostly help people who are writing their own API code, only the plugin's developer will really know what can be done with their plugin here