#geordi-sub-partial-refund

1 messages · Page 1 of 1 (latest)

worthy prairie
#

Are you also canceling the subscription?

amber patio
#

Yes, ideally

worthy prairie
#

We generally don't refund prorated credit following a cancellation. Would be applied to the customer balance. You'd need to handle the refund yourself

amber patio
#

You'd need to handle the refund yourself
What do you mean by this sorry?

worthy prairie
#

You would need to issue a (partial) refund from Stripe for the payment

amber patio
#

The idea of handling this was:

  1. Fetch the remaining prorated amount on the subscription
  2. Cancel the subscription
  3. Pass the remaining amount as a parameter to the refund API
worthy prairie
#

That will generate an credit invoice item and apply to customer balance

#

So you can just use that amount as the basis of your refund

amber patio
#

Okay, and if I refunded based on that amount, would it deduct from the customer balance? Or is there a risk of refunding a customer AND them still having a balance?

worthy prairie