elysium-issuing-top-up | Stripe Developers | Page 1

dense glacier Aug 1, 2022, 3:42 AM

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👋 Happy to help

fierce sandal Aug 1, 2022, 3:45 AM

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Could you help me?

dense glacier Aug 1, 2022, 3:45 AM

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I'm looking into the sample request

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After checking, your platform does not have topping up on behalf of the connected account enabled. I'd suggest writing to our Support https://support.stripe.com/contact/ and include the sample request (req_8ZDnNFgF8zm9eQ) with error message to let them know that you would like to top up the issuing balance on behalf of your connected accounts.

fierce sandal Aug 1, 2022, 3:56 AM

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I have a question

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if it is enabled, Can I topup funds to connected account's issuing balance?

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I am developing SAAS platform that users can create connected account to our platform account and issue virtual credit cards, top up funds to issuing balance.

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Thanks for your help.

dense glacier Aug 1, 2022, 4:03 AM

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The platform should be able to, but I recommend double checking with Support since they have more expertise in this

fierce sandal Aug 1, 2022, 4:03 AM

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Thank you.

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I am most grateful to you for your kindness.

dense glacier Aug 1, 2022, 4:04 AM

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No problem! Happy to help 😄

#elysium-issuing-top-up