#sunchyme-sepa

1 messages · Page 1 of 1 (latest)

austere fable
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Hey can you clarify what a 'fault code' is?

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Can you summarise. I don't have time to read a lengthy PDF 😄

lilac haven
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Each SEPA transaction has a reason fault code whenever a transaction fails. For example: AC01 means incorrect bank account

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that is a european standard

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But I see that PPRO is your payment facilitator right?

austere fable
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Let me test this

lilac haven
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Thanks

austere fable
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In my testing, seems failed SEPA payments don't return a fault/reason code

lilac haven
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that's interesting, so the fault code is not available?

austere fable
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Not in my testing

lilac haven
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How does PPRO facilitate the payment? Are they the ones who actually initiated the SEPA Direct Debit?

austere fable
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I don't really know how that process works I'm afraid

lilac haven
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Can you bring me in contact with someone who knows the process in more detail?

austere fable
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What's the actual ask here?

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You'd need to contact support with any SEPA specific Qs that aren't integration related: https://support.stripe.com/contact

lilac haven
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alright thanks, I have another question

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what is the best way to collect bank information with iDeal for future sepa payments, a setupintent or paymentintent

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I would like the customer to pay the full amount right away for the first month of a subscription

austere fable
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Well are you saving the details for future payments or is it a subscription? You've just described both

lilac haven
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the future payment is a subscription, I would like customers to subscribe to a subscription

austere fable
lilac haven
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But I would like to have the customer pay for the first month immediately and after the first month pay with SEPA

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Here it says I can only use SEPA

austere fable
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Pay immediately? With a card?

lilac haven
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with iDeal

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or Bancontact

austere fable
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You should build that flow I linked to, and the Payment Element will surface the UI to collect the relevant payment details according to what you want to offer

lilac haven
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Oke, in the description it says I should use a setupintent. But Can I also use payment intent with off_session=true?

austere fable