#binod-ideal
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hi
I'm using iDeal payment for subscription
when I am upgrading/downgrading lets say from Plan A to Plan B. I get invoice of both in my email..while I should get invoice of plan B only
a good starting point is this guide which explains everything about prorations https://stripe.com/docs/billing/subscriptions/prorations
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
it depends on the proration behavior
I couldnt find the fact that sends 2 invoice emails
Hey, taking over here. Can you clarify the behaviour you're seeing?
while upgrading subscription plan. I get 2 invoices instead of one
Can you share the req_xxx ID of the update request
might be this one req_GWaksXCTpA54OV
Ok, let's see!
I can't see 2 simultaneous invoices?
- https://dashboard.stripe.com/invoices/in_1LQQXEHsW9ET26JgIr9WYBbU created when you created the subscription: https://dashboard.stripe.com/logs/req_vyCUZrGVnVUwC0
- https://dashboard.stripe.com/invoices/in_1LQn0vHsW9ET26JgiByz33pY generated ~1 day later as per the recurring behaviour set on the Price object: https://dashboard.stripe.com/prices/price_1LD0aKHsW9ET26Jgusnq5ftQ
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Am I misunderstanding something?
is there any case, where 2 invoices generate and sent ?
my client was saying that he got 2 invoices on subscription upgrade
Not to my knowledge no