#binod-ideal

1 messages ยท Page 1 of 1 (latest)

nocturne swallow
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๐Ÿ‘‹ happy to help

obtuse ingot
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hi

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I'm using iDeal payment for subscription

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when I am upgrading/downgrading lets say from Plan A to Plan B. I get invoice of both in my email..while I should get invoice of plan B only

nocturne swallow
obtuse ingot
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It only defines how much to charge right?

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didnt get why two invoices sent.

nocturne swallow
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it depends on the proration behavior

obtuse ingot
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I couldnt find the fact that sends 2 invoice emails

quaint cipher
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Hey, taking over here. Can you clarify the behaviour you're seeing?

obtuse ingot
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while upgrading subscription plan. I get 2 invoices instead of one

quaint cipher
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Can you share the req_xxx ID of the update request

obtuse ingot
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might be this one req_GWaksXCTpA54OV

quaint cipher
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Checking!

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That was a request to finalize an invoice

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What's the subscription ID?

obtuse ingot
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sub_1LQQXEHsW9ET26JgAg5LgFf2

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this is the subscription ID

quaint cipher
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Ok, let's see!

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Am I misunderstanding something?

obtuse ingot
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is there any case, where 2 invoices generate and sent ?

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my client was saying that he got 2 invoices on subscription upgrade

quaint cipher
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Not to my knowledge no