#Eben-Proration
gloomy spade
Hi, are you able to share your subscription id with me?
Just keeping evertything in one place:
I also understand that it may be possible to achieve this via the API which exposes proration behaviors, however I'm looking for a way to achieve this via the Stripe UI to assist our sales team when creating new subscriptions.
serene zinc
Well, the subscription hasn't been created yet — I haven't discovered the right way to do so.
Here's what I'm seeing:
I expect the first invoice total on the right to match the cost of the subscription: $9,540.
gloomy spade
Could you create the subscription in test mode? Backdating 7 days with your specific billing cycle anchor?
gloomy spade
I'll also try to replicate this on my end via the Dashboard
serene zinc
I see that the initial invoice is for the wrong (prorated) amount. It also says the next invoice will span July 28, 2022 – July 28, 2023 (ignoring my billing cycle anchor of July 21)
gloomy spade
So it appears that If it's one cycle, then the charge of $9,540 shows as expected. However, with 'Forever' proration applies to the invoice.
serene zinc
Hmm, so why wouldn't the cycle renew on the same date it would otherwise expire? Is this a bug in Stripe?
I'm also seeing behavior I can't make sense of when attempting to change "Start billing cycle on" without adjusting the start date…
For instance, setting it to a few days into the future charges for just a few dollars. Then setting it back to today charges for even fewer dollars, instead of restoring the initial one-year-plus-proration amount.
gloomy spade
Taking a look on my end
serene zinc
Huh, it's not even "forever" that makes it disregard the billing cycle anchor. Selecting any finite number of cycles other than 1 has the same effect. Only 1 works as I expect.
gloomy spade
Yes, I see that too. It does sound buggy but let me try to confirm.
serene zinc
Thanks. One more note: I attempted to circumvent this issue by leveraging the trial period and setting it to the same 7 days that the invoice is prorating for, but that doesn't seem possible because adding a trial forces the billing cycle start date back to today (the subscription start date can't be selected for that field at that point).
gloomy spade
That is expected from what I've seen.
gloomy spade
Could you please write in to support: https://support.stripe.com/contact ? You can state that we talked here and pgskc will help with next steps. @serene zinc
Once you write in let me know so I can grab it real quick.