Aimer-payment | Stripe Developers | Page 1

sharp briar Jul 28, 2022, 7:30 PM

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Hi 👋 can you elaborate on what you're referring to when you say you're having a problem?

oak cove Jul 28, 2022, 8:05 PM

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3D Secure attempt failed

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from what i understand

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this is customer error right

sharp briar Jul 28, 2022, 8:11 PM

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It means the 3DS challenge/authentication flow was not completed successfully. There isn't enough information here to know for sure why that failed, it could have been caused by the customer, a technical problem, or because the issuer declined the authentication.

oak cove Jul 28, 2022, 8:12 PM

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if i give payment id

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can u look after it

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i just update the version of stripe last 3 months

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pi_3LQc8uIWzZYVbxDQ0j3tabAG

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never encouter this problem after that, just today

sharp briar Jul 28, 2022, 8:17 PM

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I'm not seeing any indicators explaining why this transaction failed with the issuer. Your customer would likely want to speak with their bank to get a better understanding of why the authentication process failed.

#Aimer-payment