#yury - Stripe Identity

1 messages ยท Page 1 of 1 (latest)

bleak island
#

HI ๐Ÿ‘‹

wispy nova
#

vs_1LQbVxIRRXaJ8Dqhpzus4N7I for example

bleak island
#

What is that an example of?

wispy nova
#

It is Verification Session

bleak island
#

Okay. This appears successful. in creating the session

wispy nova
#

Yes. It creates the session but won't verify it

surreal rose
#

Hi there ๐Ÿ‘‹ jumping in as my teammate needs to step away. Please bear with me a moment while I pull up that session and take a closer look.

wispy nova
#

Ok. No prob.

surreal rose
#

I'm able to see the request where the session was created, and that it appears to have been accessed shortly afterwards, but can you walk me through what steps you took after creating the session?

wispy nova
#

I'm trying to verify the session successfully. In the test mode this dialog opens. When I press 'Submit' verification fails.

surreal rose
#

Thank you for that clarification! I'm juggling quite a few threads currently, so it will take me a bit to dig into this further, but I'll keep you posted.

wispy nova
#

Sure, I'll wait.

surreal rose
#

I haven't been able to replicate that behavior so far. I'm working on adjusting my requests in an attempt to mirror yours as closely as possible.

#

Okay, when including the options that you specified, I'm seeing the same behavior that you are. Can you try removing options from your creation request for the session and see if that allows the test flow to move it to a verified state for you as expected?

wispy nova
#

Removing allowed_types: ['driving_license'] did the trick. That is, this option cannot be used in test mode?

surreal rose
#

I believe so, taking a closer look at what happened in a successful test, it looks like the test flow provides a passport rather than a driving_license.

wispy nova
#

Now everything is clear. Thanks a lot for your help!

surreal rose
#

Happy to do so!