jarcher - Custom Connect | Stripe Developers | Page 1

ancient canopy Jul 28, 2022, 5:51 PM

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Hi 👋

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Since you are the platform you would need to provide all the interactions with the Disputes API for your Custom Accounts

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You can get started understanding how the API and Stripe handle disputes here:
https://stripe.com/docs/disputes

Disputes and fraud

Learn what disputes are, how the process works, and how to prevent them from happening.

urban elk Jul 28, 2022, 5:53 PM

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@ancient canopy This doesn't seem right, when I query this API there's no data even though there's a list of disputes in my dashboard

ancient canopy Jul 28, 2022, 5:54 PM

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You are the platform account, correct?

urban elk Jul 28, 2022, 5:56 PM

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Yes

ancient canopy Jul 28, 2022, 5:57 PM

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Okay can you share a dispute ID so I can check?

urban elk Jul 28, 2022, 6:12 PM

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Here's an example of a "disputed" payment https://dashboard.stripe.com/payments/pi_3LICufBsYzIqHjob0adni1fB

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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when I run const disputes = await stripe.issuing.disputes.list({ limit: 100, });

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Stripe API throws an error: "Your account is not set up to use Issuing"

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so instead I'm running const disputes = await stripe.charges.search({ query: "disputed=true" });

alpine crown Jul 28, 2022, 6:17 PM

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I'm fairly sure you're looking at the wrong part of the API; try here: https://stripe.com/docs/api/disputes

Stripe API reference – Disputes – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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stripe.disputes, not stripe.issuing.disputes

urban elk Jul 28, 2022, 6:20 PM

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👍

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you got me, thank you!

#jarcher - Custom Connect