#meiling123456-bank transfer

1 messages · Page 1 of 1 (latest)

pliant finch
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👋 happy to help

steep glade
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But when I change the currency to "USD", it returns error

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It is not payout to my account. It is we create virtual account for our customer, then our cusoter can send money to this virtual bank account.

sharp hatch
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yep so the issue is that payment method only supports certain regions, not the US

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for US you have to use the legacy ACH Credit Sources payment method.

steep glade
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Is it the virtual bank account can only accept local currency, I have changed the Currency parameter to "EUR", it still doesn't work?

sharp hatch
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what error do you get exactly?

steep glade
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invalid_request_error with message "The currency provided (eur) is invalid. Payments with customer_balance support the following currencies: gbp."

sharp hatch
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yep because you should be using eu_bank_transfer if you want to charge in EUR.

steep glade
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I changed to eu_bank_transfer. It is still same message. But if I use API key from our France company account. It works.

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But I cannot use my France account to create "GBP" currency, so I am wondering is it the currency should be local currency?

sharp hatch
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where is your non-French account based?

steep glade
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UK

sharp hatch
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but basically yes, UK accounts can use the UK bank networks and SEPA accounts in Europe can use EU bank networks

steep glade
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Let's what I get, any ideas?

sharp hatch
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post the request ID req_xxx please

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it's in the HTTP headers on the response

steep glade
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req_db38xccLHE79Pv

sharp hatch
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yeah that looks like it's your UK account, so as we've surmised, you can't use EU bank transfers on that account

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see my message above

steep glade
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So I can only accept "GBP" currency for UK account?

sharp hatch
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seems that way!

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I mean to be clear

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you can accept any currency for other payment methods

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like you can charge a credit card in Japanese Yen if you want to

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it's just you can't do these SEPA bank transfers in Euro. You can only do bank transfers in GBP using UK bank rails.