#cheechee - woocommerce

1 messages · Page 1 of 1 (latest)

void fiber
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Hi there!

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Can you share the PaymentIntent ID (pi_xxx) with this issue?

candid nova
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Seems those payment attempts don't even reach stripe, as I am unable to find failed payments in the Dashboard.

An example of a successful Google Pay payment would be pi_3LGjEwJTOMfxkSn80UN41hz5

void fiber
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Sorry for the delay.

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Since you are using Woocommerce, I would recommend to ask you question directly to Stripe support here: https://support.stripe.com/contact
Make sure to include relevant information, like screenshots, PaymentIntent ID, etc.

candid nova
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Got it, thanks

vernal stream
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👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!