My Getaways-3DS

[graceful rose]

👋 happy to help

3DS authentication is something the issuing bank demands and not Stripe

so you can't really choose whether or not to do 3DS for a certain card

if you find a trend of cards being rejected upon 3DS I strongly recommend you send examples to support https://support.stripe.com/?contact=true and they will raise the issue to the appropriate team to investigate

[eternal flare]

Thanks for replying, the bit I struggle with is that it does 3ds through the API but when I go into the dashboard it will take payments so just wondering what the difference was between the api and the dashboard?

[graceful rose]

are you passing the information of the card on the dashboard?

[eternal flare]

we try and take payment throught the api then use the same details to take payment in the dashboard

[graceful rose]

is that what you're doing https://support.stripe.com/questions/mail-order-telephone-order-(moto)-transactions-when-to-categorize-transactions-as-moto ?

[eternal flare]

we are only doing that if we are unable to take the payment through the api

[graceful rose]

the idea is that when you do that we categorize the payment as MOTO transactions, which fall outside of SCA. so no 3DS will be demanded

but in the normal scope your implementation should take SCA into account

https://support.stripe.com/questions/transitioning-your-stripe-integration-to-paymentintents-for-strong-customer-authentication-(sca)-readiness

[eternal flare]

ok ill have to go and look and see how we can intergrate these type of cards into our work flow

thank you for your assistance

[graceful rose]

let me know if you need any more help

[eternal flare]

will do 😉

[elfin oyster]

Hey, taking over here. Let me know if there's any follow-up Qs I can answer!