Ely-interac-error | Stripe Developers | Page 1

north summit Jul 27, 2022, 5:44 PM

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Do you have a request ID?

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

frozen badge Jul 27, 2022, 5:45 PM

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So we're using the terminal simulator to create the payment. I don't have access to the stripe logs, and I don't see the network request for the payment intent when trying to collect the payment. I'll just get those two errors depending on changing currency and location.

north summit Jul 27, 2022, 5:50 PM

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Ah, okay. I can't provide account-specific assistance without those unfortunately. I'd take a look at this doc and confirm that what you're trying to do is supported: https://stripe.com/docs/terminal/payments/regional

Regional considerations

Learn about regional considerations for integrating Terminal in different countries.

frozen badge Jul 27, 2022, 5:50 PM

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Okay. Thank you.

#Ely-interac-error