Ely-card present | Stripe Developers | Page 1

ornate sigil Jul 27, 2022, 3:34 PM

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👋 happy to help

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could you please share the request id generating this error? here's how you can find it https://support.stripe.com/questions/finding-the-id-for-an-api-request

winged forge Jul 27, 2022, 3:48 PM

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Okay. Let me reproduce network request. I don't have access to the stripe logs.

winged forge Jul 27, 2022, 4:09 PM

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Can't seem to reproduce error, but here's the request-id. req_76cF7IxiR6HHAx

hallow zealot Jul 27, 2022, 4:09 PM

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HI 👋 I"m stepping in for @ornate sigil . Let me take a look

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Okay this is a request to /v1/tokens, what is it you are trying to achieve here?

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The card_present and interac_present payment methods are only for the Stripe Terminal integrations. Are you using Stripe Terminal hardware?
https://stripe.com/docs/terminal/overview

winged forge Jul 27, 2022, 4:14 PM

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Yeah, we are using the terminal for the two methods.

hallow zealot Jul 27, 2022, 4:15 PM

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So where are you collecting payments?

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I'm looking through the account logs and I'm not finding a request with the error message you mention. Do you have the exact text of the error I could review?

winged forge Jul 27, 2022, 4:31 PM

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Yeah, sorry for the delay. I was trying to reproduce that error I was seeing when I originally tested it. Let me see if I can find it.

#Ely-card present