#keithm-dashboard users
1 messages · Page 1 of 1 (latest)
Ah thats unfortunate, do you know if it's possible to fill out KYC info of a stripe standard account via Api? So this account is a platform account, not a connect account
basically my problem is I have a stripe account used for demoes that I have the stripe secret/public key but have forgotten email, it seems the stripe account though has been blocked from taking payments:
acct_1IWHGOCta14dFREg
is the account, when I try make payments on it's connected accounts i get errors indicating it's kYC is not complete and whe nI cll capabilities can see its saying card payments is inactive
i think this is best handled by contacting support https://support.stripe.com/?contact=true recovering access of your account and then doing KYC stuff
ok cool, thanks