#Nancy-payment-request-button

1 messages ยท Page 1 of 1 (latest)

silk magnet
#

That's odd. It shows up for me, so something is going awry elsewhere.

#

Let me check internally for troubleshooting ideas and circle back

pure ingot
#

Cool! Thank you

silk magnet
#

Sorry if this seems too obvious, but can you sign into pay.google.com and confirm that your payment method shows up under Payment methods?

pure ingot
#

Yeap... it's under payment methods

#

and G Pay shows up on other websites using the exact same browser.. just not stripe website

silk magnet
pure ingot
#

Yes, I have version - Google Version 103.0.5060.134 (Official Build) (x86_64)

#

with the default error message

silk magnet
#

What's the OS?

pure ingot
#

macOS Monterey 12.4

silk magnet
#

Okay, yeah that's odd. Let me crowdsource an idea internally about what's going wrong

#

Any extensions like OnePassword that might be blocking it? Are you in incognito mode?

pure ingot
#

Yeap - tried it on incognito mode and turned off all ad block and password managers

#

still not showing up

silk magnet
#

What extensions are present on the browser? Have you disabled them all and cleared the cache?

Apologies if this is getting too specific, but I pulled the Stripe page up using the same OS and browser versions and it's showing for me, so I'm running out of things to try.

#

If the payment method was added today and/or you did a system update recently, I would try restarting the computer too

pure ingot
#

So, I am pretty sure this is not a browser or os error now. I tried logging into someone else's account and the button shows up. That being said, I think this may be related to Having multiple Payment Profile for Google Pay under one account (that being said, I am not exactly sure the settings to update in my google profile to get it fixed, give that this error only appears on stripe website).

deep stag
#

HI ๐Ÿ‘‹ @silk magnet had to go so I've stepped in.

pure ingot
#

any thoughts on how to fix it?

deep stag
#

Can you check chrome://settings/payments and let me know what you have set for "Allow sites to check if you have payment methods saved"?

#

It should be a switch or toggle button that is either on or off

pure ingot
#

it's off right now.

#

does it need to be on?

deep stag
#

Yup

pure ingot
#

gotcha!

#

thanks again

#

quick question - is the an intended behavior? Won't this affect other people who don't have this turned on too?

deep stag
#

If their browser is configured that way.

pure ingot
#

but this doesn't effect shopify(their intergration) nor the default google pay button

deep stag
#

The way the Payment Request Button is built requires a few more checks.

#

Because we conditionally render Google Pay, Apple Pay, a button for stored cards in the browser, etc.

pure ingot
#

and how does google pay api work?

#

they don't do the check?

deep stag
#

They would just fail at a different point as I understand it.

pure ingot
#

gotcha ๐Ÿ™‚

#

thanks ๐Ÿ™‚