Mist - update subscription | Stripe Developers | Page 1

loud tree Jul 26, 2022, 2:56 PM

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That's called a proration: https://stripe.com/docs/billing/subscriptions/upgrade-downgrade#:~:text=Changing a subscription often results in a proration. So that you can prepare your customer for any additional expense that comes with a price change%2C we provide a method of previewing a proration. Alternatively%2C you can choose to disable proration.

Upgrade and downgrade subscriptions

Learn how to upgrade and downgrade subscriptions by changing the price.

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You can disable them: https://stripe.com/docs/billing/subscriptions/prorations#disable-prorations

Prorations

Learn about prorations.

glacial cave Jul 26, 2022, 2:57 PM

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The problem is that because the interval is changing, in our case from 3-months to either 1-month / 6-month intervals. The billing anchor is reset to the date of the change

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We've had some customer complaints as it was unexpected, so we wanted to delay the payment until the next cycle

loud tree Jul 26, 2022, 2:59 PM

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Gotcha. You could utilize a trial to do that: https://stripe.com/docs/billing/subscriptions/billing-cycle#changing

Setting the subscription billing cycle date

Subscriptions are billed on a cycle, learn how to set the billing date.

glacial cave Jul 26, 2022, 3:00 PM

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Ah ok, so add a trial up until the next period, I think that could work

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This means they are charged immediately after the trial right?

loud tree Jul 26, 2022, 3:01 PM

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Yes that's correct

glacial cave Jul 26, 2022, 3:02 PM

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perfect, I think that's what we will do, thanks for your help

#Mist - update subscription