DeliveryTiem - subbscriptions | Stripe Developers | Page 1

forest folio Jul 26, 2022, 12:33 PM

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Hi there!

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Can you share the subscription ID (sub_xxx)?

balmy trench Jul 26, 2022, 12:35 PM

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Hey!

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sub_1LPm2RIUwLvVicLY9ASLMC0C

forest folio Jul 26, 2022, 12:37 PM

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Thanks! Give me a few minutes to look into this.

balmy trench Jul 26, 2022, 12:38 PM

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Thank you! I may of got a variable wrong in my dating formula, to save you some time can I get back to you?

forest folio Jul 26, 2022, 12:42 PM

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So that subscription charges $3,151.40 USD every 6 months. And so yo where expecting to see the upcoming invoice with a lower amount since it will be cancelled soon?

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The upcoming invoice you see in the dashboard is for when the free trial will end (on Aug 26), it's not linked to the cancellation of the subscription.

balmy trench Jul 26, 2022, 12:54 PM

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Thanks, we have a bug with our subscription period dates. The reason I got confused is that the trail should be happening until February 26th, then a payment for the period Feb 26th '23 to Jul 26th '23. Now that I know this I recalculated my cancellation date and it's returning what I expected (50% of the subscription's full price)

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I'm happy enough with that we just gotta work on fixing that trail period end date and we'll get the correct amount, thank you!

#DeliveryTiem - subbscriptions