Matteo Pelle-qs | Stripe Developers | Page 1

young kraken Jul 26, 2022, 10:23 AM

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👋 happy to help

rough bronze Jul 26, 2022, 10:24 AM

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Hello Tarzan I had a problem in a Live mode

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I have some payments successful but not created on commerce cloude

young kraken Jul 26, 2022, 10:25 AM

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could you please elaborate on your setup?

rough bronze Jul 26, 2022, 10:26 AM

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most of the payments have in common a first refusal by the bank and subsequently correctly closed but without metadata

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therefore commerce cloud has problems creating the order

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has such a case ever happened to you?

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I used the Link stripe integration for commerce cloud SFRA

thin osprey Jul 26, 2022, 10:30 AM

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Hey, taking over here. Can you share an example Stripe payment ID you're seeing issues with

rough bronze Jul 26, 2022, 10:32 AM

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pi_3LNWGRAO8J1FWGf90enbAd1Z

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this customer try to confirm the payments 3 times

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the first is wrong with a error by his bank

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the second is correct but without metadata the we don't show the confirm of payment

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the 3 he changed card and confirm the payment with metadata

thin osprey Jul 26, 2022, 10:35 AM

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Payment looks like it succeeded on initial confirmation to me

rough bronze Jul 26, 2022, 10:37 AM

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you have to see correlate payments

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but all there are without metadata

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order_id and site_id

thin osprey Jul 26, 2022, 10:38 AM

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Well you didn't pass those parameters when you created the Payment Intent: https://dashboard.stripe.com/logs/req_OgPZbWWlYG3Woa

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

rough bronze Jul 26, 2022, 10:45 AM

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but this is not the call where you pass the metadata this is the first one

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POST /v1/payment_intents/payment_intent_id in this call you pass metadata

thin osprey Jul 26, 2022, 10:45 AM

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Well, you can pass metadata on creation too. But there's no subsequent API calls to update that Payment Intent

rough bronze Jul 26, 2022, 10:47 AM

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What could be the problem

thin osprey Jul 26, 2022, 10:48 AM

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We have no record of any attempt to update that Payment Intent, so you'd need to check your own code/logs to debug that

rough bronze Jul 26, 2022, 10:48 AM

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not all orders have this problem and in test environment I can't replicate it

thin osprey Jul 26, 2022, 10:49 AM

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I can't really help without some more context or code from your integratrion

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As far as we're concerned, there's been no attempt to update that PI so we have no logs

rough bronze Jul 26, 2022, 10:50 AM

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the autorizhe function update the payment intent right?

thin osprey Jul 26, 2022, 10:51 AM

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I don't know what that means?

rough bronze Jul 26, 2022, 10:53 AM

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which front end function update the payment intents?

thin osprey Jul 26, 2022, 10:54 AM

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There's no front-end function to update the metadata. You'd use the server-side API: https://stripe.com/docs/api/payment_intents/update

Stripe API reference – Update a PaymentIntent – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

rough bronze Jul 26, 2022, 10:54 AM

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ok it's not a promise

thin osprey Jul 26, 2022, 10:55 AM

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What's not a promise?

rough bronze Jul 26, 2022, 11:03 AM

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sorry dont worry

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I have to check the update payment intent service

#Matteo Pelle-qs