M3ntalist-subscription trials | Stripe Developers | Page 1

heavy crater Jul 26, 2022, 9:29 AM

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👋 happy to help

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you can extend the subscription by adding a trial period in the Stripe subscription

limpid holly Jul 26, 2022, 9:33 AM

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I had to remove sensitive data as amount and customer data

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but this is the situation

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where do I add a trial period?

heavy crater Jul 26, 2022, 9:34 AM

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via the dashboard you mean?

limpid holly Jul 26, 2022, 9:34 AM

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as you can see the subscription will end the 30th of june 2023, but this is only in Stripe

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and in the database is set to be the 30th of september

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yes, how do I add a trial period for this client?

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I am able to use API and low-code if necessary

heavy crater Jul 26, 2022, 9:35 AM

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you can click on the Actions button-menu and select update subscription and add the free trial days

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is this live data?

limpid holly Jul 26, 2022, 9:36 AM

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live data yes

heavy crater Jul 26, 2022, 9:36 AM

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before doing that I prefer if you test it out

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in test mode

limpid holly Jul 26, 2022, 9:36 AM

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this is a real client

heavy crater Jul 26, 2022, 9:37 AM

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I understand this is why I'm asking you to recreate the same data and test it out

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this way you'd be sure to get the desired result

limpid holly Jul 26, 2022, 9:37 AM

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ok thanks, I will test this in test mode

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anyway

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ok I tried this in test mode

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problem is that by doing this the subscription results as a trial one for stripe

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even during the previous non-trial period

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and this is a problem for us because we have reports and analytics (on other tools) based on Stripe data feed

heavy crater Jul 26, 2022, 9:45 AM

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in that case the only other solution is this https://stripe.com/docs/billing/subscriptions/pause

Pause payment collection

Learn how to pause payment collection on subscriptions.

limpid holly Jul 26, 2022, 9:50 AM

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mmm I don't think this can help, I should pause the payment collection?

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but the expiration date of the subscription stays the same

heavy crater Jul 26, 2022, 10:11 AM

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I'm testing out something for you

limpid holly Jul 26, 2022, 10:19 AM

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Thanks a lot

heavy crater Jul 26, 2022, 10:48 AM

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so technically the only way to have the 3months (after the end of the first cycle/year) to be free is to schedule the update at the End of the current period and add the 90 free trial days

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you do the same thing you did earlier when you added the trial period but instead of clicking on update subscription you click on the button next to it Schedule update and you select End of current period

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this will generate a new cycle from T (the first cycle end date) till T+1year+3mo with the first 3mo as trial period (=free)

limpid holly Jul 26, 2022, 10:53 AM

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gotcha, thanks!!!

sacred hemlock Jul 26, 2022, 11:01 AM

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Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

#M3ntalist-subscription trials