#elysium-Issuing
sand lotus
Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
sand lotus
Is this virtual card created in your platform account, or one of the connected accounts?
oblique jasper
one of the connected accounts.
sand lotus
OK, in that case you can only use this card on the connected account, not on platform.
oblique jasper
Got it.
I will try again.
Thank you Jack.
oblique jasper
Hi Jack.
How can I implement topping up funds to virtual credit card in connected account?
Could you recommend some examples?
sand lotus
Sure, here's the doc https://stripe.com/docs/issuing/funding/connect#add-funds
oblique jasper
Thank you.
oblique jasper
Hi, Jack.
Thanks for your help.
How can I move funds from connected account to virtual credit card that belongs to connected account?
sand lotus
The virtual card doesn't hold any funds, when you make a charge with the virtual card, Stripe will take the funds from the issuing balance for the payment
oblique jasper
I created virtual cards per product.
When each product is created, a virtual card is issued accordingly.
Therefore, the card used for payment will be different.
So, all of those cards be paid with funds from the issuing balance?
sand lotus
Yes, Stripe will use the funds from issuing balance for the payments paid using any of the virtual card.
oblique jasper
Got it. Thanks for your help.