#Sheep-help
rare forum
hello! You can reach out to Stripe Support at https://support.stripe.com/contact - this link can be accessed by users globally. Is there a reason why you're looking for Stripe customer service in HK?
rare forum
ah, if you reach out via https://support.stripe.com/contact, we do have Chinese Support
you can write in Chinese and they'll redirect your question to someone who'll be able to support you
bleak herald
Do I need to log in stripe account to find them?
rare forum
yes, you should login to your Stripe account (if you have one) to contact Stripe Support
bleak herald
can you read Chinese?
BTW, Is there a live chat option on it?https://support.stripe.com/contact,
I cant fint it
rare forum
sorry, unfortunately i can't understand Chinese
i'll suggest that you write in instead : https://support.stripe.com/contact/email
bleak herald
I want to live chat with customer service
or can you solve my problem🤣
rare forum
you can share it in english and i'll see if i'm able to help
bleak herald
Do I need a US mobile phone number to register a Hong Kong stripe account?
rare forum
no, you wouldn't need a US mobile phone number. Have you tried signing up? There should be an option to select the country code for your mobile number
bleak herald
Can I use a Chinese phone number?
rare forum
yes you can
bleak herald
Sorry, we are registered with stripe in the United States. Is this a mobile phone number that must be bound to the United States?
Can this phone number be lost after registration?
Thanks
rare forum
as far as i know, you shouldn't need a US mobile number when registering for a US account.
if you want to change the phone number - https://support.stripe.com/questions/update-the-phone-number-for-two-step-authentication
bleak herald
After binding the company information, it is required to bind the customer service phone number. Is this necessary?