yassinec - Subscriptions | Stripe Developers | Page 1

zenith gulch Jul 25, 2022, 6:05 PM

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Hello! We generally discourage Subscriptions with periods greater than a year. They're much more likely to cause issues with declined payments and disputes.

ripe bloom Jul 25, 2022, 6:06 PM

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Do you mean issues on payments after the initial installment?

zenith gulch Jul 25, 2022, 6:11 PM

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Yes.

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We have the maximum interval set to a year for good reasons, and we do not recommend you attempt to hack around that maximum.

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If you have a unique use case and want to discuss an exemption you should contact support and provide as much detail as possible: https://support.stripe.com/contact/email

ripe bloom Jul 25, 2022, 6:13 PM

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Hmmm I see

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Would be nice if we can get an exemption for our use case

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I will reach out to the link above thank you 👍

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From your experience, what is a tentative timeframe for such an exemption to be granted? Are we talking days or weeks?

zenith gulch Jul 25, 2022, 6:17 PM

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I don't have much experience with this, so I can't give you an idea of the timeframe. Sorry!

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This being the process of being granted an exception.

#yassinec - Subscriptions