#Codex - Subscriptions

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hasty jewel
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HI ๐Ÿ‘‹

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You can cancel a subscription

little hatch
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But the customer will still be charged?

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Would we have to refund instead?

hasty jewel
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If you. have accepted payment already

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otherwise you could void the invoice that gets created

little hatch
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Ahh I see. What do you mean by accept payment already? Doesn't subscription.create automatically accept payment if there are no errors?

hasty jewel
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That depends on how you have configured your subscriptions

little hatch
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I see. thank you so much

hasty jewel
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Is the user on-session or do you email them an invoice?

little hatch
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we email an invoice

hasty jewel
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Okay so in that case the user may or may not have paid that invoice.

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If they haven't, you just void the invoice. If they have, then you can issue a refund or a credit that gets applied to a later invoice

little hatch
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Ah alright, it makes sense now. Thank you for the help