Siva_K-invoices | Stripe Developers | Page 1

topaz parrot Jul 25, 2022, 12:53 PM

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👋 happy to help

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unfortunately that's not possible

pure lotus Jul 25, 2022, 12:54 PM

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Thank you @topaz parrot

topaz parrot Jul 25, 2022, 12:54 PM

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why does a zero invoice an issue for your use case?

pure lotus Jul 25, 2022, 1:00 PM

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We have a usage-based subscription, but the client does not want to store the usage information in Stripe. As the usage information will be downloaded from another system every night into Salesforce, businesses wish to have one or two days to finalize the usage information. Then generate the custom invoice by creating the Invoice item through APIs with Quantity and Unit Amount.

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So, the subscription invoice will be always ZERO

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Can we void the Zero invoice of Subscription?

chrome coyote Jul 25, 2022, 1:03 PM

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Hi 👋 jumping in as my teammate needs to step away soon.

pure lotus Jul 25, 2022, 1:03 PM

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Thank you @chrome coyote

chrome coyote Jul 25, 2022, 1:04 PM

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If you're not planning to pass the usage information to us, and are not planning to use the invoices that are generated each billing period, then what functionality of our Subscriptions are hoping to leverage? It sounds like they may not be a good fit for what you're trying to accomplish.

pure lotus Jul 25, 2022, 1:05 PM

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Their customers want to subscribe their products with trail days

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As they have the trail product and subscription functionality

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as simple checkout does not have the option to pass the trail days, we thought Subscription is the option

chrome coyote Jul 25, 2022, 1:11 PM

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Can you elaborate? The main point of our Trials is to postpone the issuing of the first invoice, but if you're not planning to use the invoices that we generate for the Subscription, then that doesn't seem too beneficial. My impression so far is that it'd be better if you modeled the flow you're looking for on your end, and when it comes time to make a payment then you use Stripe for that.

pure lotus Jul 25, 2022, 1:13 PM

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Can we VOID the ZERO amount invoice?

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of Subscription

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as we are not able to delete it

chrome coyote Jul 25, 2022, 1:16 PM

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Yes you can void invoices, the function to do so is here:
https://stripe.com/docs/api/invoices/void

Stripe API reference – Void an invoice – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

pure lotus Jul 25, 2022, 1:19 PM

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but as the subscription invoice is Zero as soon as it finalized the status changes to Pain

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Paid

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we can't void the paid invoice right?

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Stripe will immediately change the customer, once the Invoice Finalized, right?

chrome coyote Jul 25, 2022, 1:21 PM

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I will need to double check that.

pure lotus Jul 25, 2022, 1:21 PM

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as its zero amount it automatically changing the status to paid

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Can we use the regular checkout without charging the customer?

chrome coyote Jul 25, 2022, 1:24 PM

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Yes, Checkout Session have the mode option of setup where they will just collect customer payment information to be used later:
https://stripe.com/docs/payments/save-and-reuse?platform=checkout

Set up future payments

Learn how to save card details and charge your customers later.

pure lotus Jul 25, 2022, 1:24 PM

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We can create the Invoices for this customer without subscription right?

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but we can't pass the trial days here, right?

chrome coyote Jul 25, 2022, 1:28 PM

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Correct, you can create the Invoices directly, but if you do there is no concept of a trial.

pure lotus Jul 25, 2022, 1:32 PM

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but in our case, we need to pass the trial days. so what would be the best option? kindly suggest

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We need the option to Void the ZERO subscription invoice or way to pass the trail days without Subscription

chrome coyote Jul 25, 2022, 1:34 PM

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I'm working on running a test to confirm something.

pure lotus Jul 25, 2022, 1:36 PM

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Ok thank you

chrome coyote Jul 25, 2022, 1:38 PM

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My testing is showing that the recurring $0 invoices for a Subscription don't automatically finalize, so you can void them during the hour when they're in the draft state.

pure lotus Jul 25, 2022, 1:42 PM

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So I can call /v1/invoices/in_1LFcXmSBqc4wAjJc4T3ls9te/void API to VOID the Invoice during the draft status

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I can Void the DRAFT invoice directly without finalization, right

chrome coyote Jul 25, 2022, 1:46 PM

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Apologies, I was mistaken. You can't void an invoice that is still in a draft state, nor can you delete invoices associated with a Subscription. I don't think there is a good way with our objects to model what you're looking for. Can you track the trial days on your end?

pure lotus Jul 25, 2022, 1:48 PM

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Do you mean we can't VOID the invoice in DRAFT status?

chrome coyote Jul 25, 2022, 1:49 PM

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Yes, apologies, editing my previous message

pure lotus Jul 25, 2022, 1:50 PM

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So, since the monthly Subscription invoice value is ZERO, Stripe will automatically mark the status as PAID as soon as its Finalized. Correct?

chrome coyote Jul 25, 2022, 1:50 PM

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Correct

pure lotus Jul 25, 2022, 1:51 PM

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chrome coyote Yes, apologies, editing my previous message

No problem

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😟 , Did you see this kind of scenarios earlier?

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What shall I do now?😟 which is the best way?

chrome coyote Jul 25, 2022, 1:59 PM

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It sounds like it'd be best to track the timing of payments (including the trial period) on your end. The model that you want to achieve doesn't align well with the flow of our objects, so you would need to try to suppress a lot of our default behavior, and then build a bunch of your own logic to map between our structure and yours. At that point it sounds like it would be simpler to model the timing on your end and then use us when it comes time to generate an invoice that you want a customer to pay.

pure lotus Jul 25, 2022, 2:02 PM

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Ok, thank you so much for your time and suggestion. I need to be more practice before I propose the solution.

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in Stripe.

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🙏 🙏

chrome coyote Jul 25, 2022, 2:10 PM

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Happy to help!

#Siva_K-invoices