#Hey i was just charged a customs fee for my order from your webstore

5 messages · Page 1 of 1 (latest)

worldly monolith
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Now i get it, its a transition state and its all a bit wobbly right now, hence me informing you of what's going on.

I ordered a Cygnar weather station a while ago and paid 20 bucks in shipping, seems kinda pricy but thats what it always cost back when privateer press was doing it, so its probably fine right? But i was charged a customs fee yesterday, which privateer press always notably paid on their end as part of the shipping fee.

So i figured i'd ask the question to see if this is intended or not. Turning a 25 dollar model into a 45 dollar model with shipping costs is unfortunately the cost of living in europe sometimes, but turning into a 56 dollar model is a bit excessive even by wardollies standards...

worldly monolith
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No worries its already fixed, prompt and immediately offered refund!

fringe prism
worldly monolith
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Yeah figured other people might learn to ask about it here

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I know I looked for it here anyways