#Latest nefarious update affected in breaking system during playing

51 messages · Page 1 of 1 (latest)

sturdy rover
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As the title says. After recent nefarious driver update I was playing game. Xbox extended feature support driver not installed, steam switched off. Game controller stopped responding in the middle of game. I turned it off and on, what caused BSoD. System broken at this point. I can't collect any logs for you.

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Latest nefarious update affected in breaking system during playing

tropic turtle
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So let's get this precise; right now you can't even fully boot your PC, is that right?

sturdy rover
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After full day of fighting I can boot in emergency mode and it is partially functional. After the BSoD it was impossible to do anything. Less experienced user would probably give up. It was mostly console work to restore emergency mode

tropic turtle
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It would've been better to give up and seek help tho, who knows what you did that may make things more difficult. So you managed to get into safe mode, that's a very good thing though. Are you there right now?

sturdy rover
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Yep

tropic turtle
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So we can address a few culprits, let me get some links ready

sturdy rover
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If it would be Linux, I would restore it in no time, unluckily Windows is bad in recover

tropic turtle
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Full system backup software for Windows exists longer than I am but I digress 😉

sturdy rover
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Sure. It exist just rarely works

tropic turtle
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Also an important distinction; are you in safe mode (e.g. see your Desktop) or in recovery mode (see only a few menu tiles and maybe a cmd)?

sturdy rover
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I can be in both. At this point I can even start normal, but Explorer is crashing in loop, and numerous system services not working

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In safe mode explore works buggy but at least do not crash

tropic turtle
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So when in safe mode, u can try to go into apps and features, find the VirtualPad runtime entry and try to simply trigger uninstall

sturdy rover
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I can't. It throws error, Ms uninstaller is broken

tropic turtle
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Well worry not, there's more ways

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Open Device Manager, under USB Controller node is there anything prefixes with Nefarius...?

sturdy rover
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Ok removed, but what was done is still done

minor scaffold
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Which so far nobody knows what triggered it

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red herring is useless

tropic turtle
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I can only help you in undoing what the setup does and then test if it has any positive effect. I can't think of anything with that much impact of a collateral damage, and we have like half a mil installs so...... Sounds to me like a nasty coincidence, maybe your system drive is silently dying and corrupting the OS?

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It's not that complicated under the surface and the driver itself has zero overlap with anything to do with other hardware, or how Windows boots etc.

sturdy rover
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It is almost new PC, everything in perfect conditions

tropic turtle
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I'm just spit balling ideas, I haven't heard of such a thing in the last 10 years

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There's roughly 2k update installs a day, so we should see a far bigger outcry of affected people somewhere

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The setup and its internals use MSI and dotnet, something that's part of millions of machines without any issue

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So I'm running out of ideas quite frankly

sturdy rover
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I understand. I was not expecting any help, more like do warning to save others from the same problem

tropic turtle
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I mean my test PCs have gone through years of abuse and still work surprisingly 😅 Windows usually is hard to kill, despite its flaws

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Also these backup products have never let me down for over a decade easily:

https://www.veeam.com/products/free/backup-recovery.html

https://www.macrium.com/products/home

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sturdy rover
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In-place update after removing the driver + nvidia drivers revived the system. Plus I had to disable TPM migration during update as it obliviously cannot pass. Just in case someone encounter the same problem

tropic turtle
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"TPM Migration"?

sturdy rover
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Yep, afaik it is currently impossible to do in-place update with tpm-driver-wmi migration. It fails in SAFE_OS / MIGRATE_DATA aroud 20-25% of update progress. That's why I had to remove it both from migration.xml of source system (my broken system), as well as from installation media

tropic turtle
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I have to admit I do not have the slightes idea what that means, I know what the TPM is for but don't make use of it PES2_Derp

sturdy rover
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When you do in-place update, installer moves the whole system to Windows.old, Installs system, then migrate all user data, registry and drives from old system. For some reason it cannot move tpm-driver-wmi, whatever it exactly does. Overall Windows support for TPM is a joke with bugs like this, or unnecessary enforcing it on older devices that cannot handle that. Before I got the idea I was thinking that my system is so broken it can't even handle installation media. But luckily it was just TPM driver. And to be clear, this is new computer, it fully supports everything.

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Overall in-place update is like even more advanced solution than DISM /Cleanup-Image /RestoreHealth if you know that. In my case DISM was broken because of some broken services. But update does not required that, not even internet connection, as it works from USB/DVD

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Just a solution to bring system to health status without guessing what exactly is broken

minor scaffold
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So whatever all this

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VirtualPad driver update installed ?

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All working fine ?

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If so, all that warning/red herring was pointless

sturdy rover
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It was already day or two after installation, it was not like instant crash after installation, just random event during usage. Remind me in a few days and I will tell you.

minor scaffold
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I get it but there's no evidence of vPad being at fault here

sturdy rover
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Not direct. But indirect for sure. It was during the game, when pad stopped responding, and happened shortly after update. The only thing that changed in my setup was the update. It may be coincidence, sure. But there is significant chance it isn't. Anyway if it will repeat in the same scenario (hopefully not) I will take it as confirmation

minor scaffold
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We still won't without hard evidence

sturdy rover
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It's your choice, I have nothing to do with it

minor scaffold
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It's not a choice, it's just a matter of logic

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Jumping to conclusions without hard evidence is nothing constructive nor helpful

sturdy rover
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Agree, but in the case where there are no logs, because the issues fully brake system, you can never have full evidence and just shadow the problem. But it will not make it disappear.

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It's nothing unusual, I'm also in dev. Sometimes you have to work without logs, and none can help you because as the creator you have the best knowledge, and there is no man above you to help