#blue screen while try start dsx beta from steam

45 messages · Page 1 of 1 (latest)

frank oasis
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  • <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  • <System>
    <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
    <EventID>1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2026-01-07T20:34:00.5645291Z" />
    <EventRecordID>6184</EventRecordID>
    <Correlation />
    <Execution ProcessID="7336" ThreadID="9740" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-0L58F5R</Computer>
    <Security UserID="S-1-5-21-2378567323-1548579055-4170867641-1001" />
    </System>
  • <EventData>
    <Data Name="AppName">NefariusVirtualPadDriverNotifications.exe</Data>
    <Data Name="AppVersion">2.72.0.0</Data>
    <Data Name="AppTimeStamp">67890000</Data>
    <Data Name="ModuleName">KERNELBASE.dll</Data>
    <Data Name="ModuleVersion">10.0.26100.7462</Data>
    <Data Name="ModuleTimeStamp">e9f9d656</Data>
    <Data Name="ExceptionCode">e0434352</Data>
    <Data Name="FaultingOffset">00000000000c782a</Data>
    <Data Name="ProcessId">0x890</Data>
    <Data Name="ProcessCreationTime">0x1dc8014f4642cd5</Data>
    <Data Name="AppPath">C:\Program Files\Nefarius Software Solutions\Nefarius VirtualPad Driver Runtime\NefariusVirtualPadDriverNotifications.exe</Data>
    <Data Name="ModulePath">C:\WINDOWS\System32\KERNELBASE.dll</Data>
    <Data Name="IntegratorReportId">663f0b5f-958b-4ffe-8508-e2d3df311658</Data>
    <Data Name="PackageFullName" />
    <Data Name="PackageRelativeAppId" />
    </EventData>
    </Event>

  • <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  • <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2026-01-07T20:34:00.4048782Z" />
    <EventRecordID>6183</EventRecordID>
    <Correlation />
    <Execution ProcessID="2192" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-0L58F5R</Computer>
    <Security />
    </System>
  • <EventData>
    <Data>Application: NefariusVirtualPadDriverNotifications.exe CoreCLR Version: 8.0.1224.60305 .NET Version: 8.0.12 Description: The process was terminated due to an unhandled exception. Exception Info: System.TypeLoadException: Method 'GetStreamItemType' in type 'Microsoft.AspNetCore.SignalR.Internal.DefaultHubDispatcher`1' from assembly 'Microsoft.AspNetCore.SignalR.Core, Version=1.2.0.0, Culture=neutral, PublicKeyToken=adb9793829ddae60' does not have an implementation. at Microsoft.Extensions.DependencyInjection.SignalRDependencyInjectionExtensions.AddSignalRCore(IServiceCollection services) at Microsoft.Extensions.DependencyInjection.SignalRDependencyInjectionExtensions.AddSignalR(IServiceCollection services) at Nefarius.VirtualPad.Notifications.App.<>c__DisplayClass1_0.<.ctor>b__0(HostBuilderContext hostContext, IServiceCollection services) at Microsoft.Extensions.Hosting.HostBuilder.InitializeServiceProvider() at Microsoft.Extensions.Hosting.HostBuilder.Build() at Nefarius.VirtualPad.Notifications.App..ctor() at Nefarius.VirtualPad.Notifications.App.Main()</Data>
    </EventData>
    </Event> @meager cove
vernal sage
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@meager cove blue screen thingie to check out

meager cove
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@frank oasis is it a Bluescreen? What you posted is not really BSOD related, please explain in greater detail what happens

meager cove
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Still explain pls what is up with "Blue screen" since that actually means something 😅

frank oasis
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When I started DSX, my computer displayed a message in Windows 11 recovery mode saying "Your device has encountered an error and is restarting." I saw these errors when I reviewed the Windows Event Viewer.

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sorry for my bad grammer need use translate

meager cove
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OK so 2 different topics

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Do you have this enabled in Steam Settings?

frank oasis
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let me check

meager cove
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If enabled it says "Uninstall" on the button

frank oasis
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no its not enabled

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yükle means install

meager cove
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OK so if you go to C:\Windows is there a recent file named MEMORY.DMP from around the time of the crash?

frank oasis
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sorry itsnot memory dmp

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dumpstack

meager cove
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Please answer what I asked exactly

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In Windows Explorer do you see a file named MEMORY.DMP in the folder C:\Windows?

frank oasis
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yes

meager cove
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Is it from the time of the crash? If so, how big is it?

frank oasis
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yes its same with crash time size is 3.2gb

meager cove
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OK pls do this:

  • Copy it to you Desktop
  • Compress it with highest settings with e.g. 7zip or WinRAR or whatever you have
  • Upload the compressed archive to https://files.nefarius.at/
  • Tell me when upload finished. Do not share the download link here, only I will see it
frank oasis
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okay uploading

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before I format my laptop application was working correctly btw

meager cove
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DW let's figure it out

frank oasis
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uploading done

meager cove
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Checking it out

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OK very weird, the crash cause is something related to your graphics/GPU kannahuh

IMAGE_NAME:  dxgkrnl.sys
frank oasis
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{"hasInternetAccess":true,"isActiveLicensePeriod":true,"licenseExpiresAt":"2026-02-04T13:01:17+03:00","licenseId":"dsx","isDriverServiceRunning":true,"isDriverDeviceNodePresent":tr

meager cove
frank oasis
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okay its solved after install that exe

meager cove
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Once back in action pls go to http://localhost:16368/ and you should see a page where you can click a button and paste the result in here

frank oasis
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Device ID

"2AY8KGQD2DX1TKHF9DNCFM7A0R0FNFNV470Y4X9Y8DF5BARSECN0"

Service Versions

Service : 2.102.0.0
Native Runtime : 2.60.0.0
Driver Product : 2.60.0.0

Client Versions (Registry)

Setup : 2.254.0
Bus Driver : 2.60.0.0
Filter Driver : 2.60.0.0

License & Health

Internet Access : ✔ Yes
License Active : ✔ Yes
License Expires : 2/4/2026, 1:01:17 PM
License ID : dsx

Driver State

Driver Service : ✔ Yes
Device Node : ✔ Yes

meager cove
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Everything looks perfect; I hope we - somehow - also got rid of that PC crash thumbsup

frank oasis
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best 4 you thx for ur time

meager cove
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Game on aPES_SaxophoneSunglasses

meager cove
frosty mesa
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I mean apart from potential DSX Logs if DSX was somewhat running at some point in the chaotic moments, I don't think so, especially when it comes to vPad itself

meager cove
frosty mesa
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Then it's a green checkmark