Hi everyone. My DSX was working normally, but today when I turned on my computer and connected the DualSense Edge, it showed "Not Responding." I tried uninstalling and reinstalling it, but the issue remains. However, when I clicked on version 2.5, it worked fine. So is this an issue with the app or with my computer?
#I have an issue with the DualSense Edge
plain ice
spring gull
Hello,
By "not responding" you mean the DSX Window ? It was a Windows pop-up offering you to either close the app or wait until it responds ?
plain ice
yes
spring gull
You should be able to just let windows wait it out normally
Maybe you have a lot of other stuff running and somehow DSX trying to do its thing when launching is getting stuck too long (hence the popup)
plain ice
I waited for over 30 minutes, but the application still didn’t respond.
plain ice
I usually launch DSX as soon as I turn on my computer, and it doesn't work in the regular version, but version 2.5 works fine."
spring gull
I'd advise you to try wiping out anything DSX clean using this tool and its post uninstall Scan (advanced) to be sure everything DSX related is deleted so you can start fresh
plain ice
Oh, thank you for the help, I will give it a try.
spring gull
You're welcome. It's only a hunch of mine. No idea if this will help or not but I think it might be a good starting point to troubleshoot from if the issue persists afterwards
spring gull
Oh you're having trouble with the public default version 3.0.5, correct ?
Not 3.1 beta ?
plain ice
yep
spring gull
Can you please try the beta 3.1 ?
In Steam DSX properties, select the beta branch
3.0.5 is getting as old as it's behind 3.1 anyway so it's always the preferred version to be on nowadays 🙂
plain ice
I don't have a beta test code
spring gull
You don't need one
plain ice
spring gull
No no, no code needed don't worry 🙂 Just (force) close DSX and update normally from Steam
If it doesn't offer you the update, restart your steam client or click verify files for DSX
plain ice
Oh, thank you. It works fine
spring gull
