shut pendant
I use the dual sense edge to play warzone emulating the play 4 controller and 5 days ago it started with that problem just when a game starts it starts to disconnect and connect and I was already doing tests and the same thing happens in the other games
can you help me
open prawn
Are you connect the controller to the PC using a USB cable? If so, try changing to a different USB cable to see if the issue persist or not.
shut pendant
Yes via USB cable, I also thought that was the problem for that reason I changed it yesterday and the problem continues
open prawn
Also, make sure that you are not connecting the controller to a passive, unpowered USB hub.
shut pendant
adicional el control es nuevo tiene una semana
open prawn
And have you updated the controller's firmware?
shut pendant
additionally the control is new it is a week old
yes
Yesterday I uninstalled and installed everything again
open prawn
Have you try reset the controller?
shut pendant
The particular thing about this case is that the first few days everything worked perfectly for me.
open prawn
Then I suggest you to send it back to Sony for RMA.
Since your controller is still in warranty.
shut pendant
I am sure that it is not the control since I have seen on the official support page many people with the same case and they have been reporting it 5 days ago
open prawn
Does it also happens without opening DSX?
open prawn
Then try uninstalling DSX and its related components and reinstall it again.
Other than that, I don't know what to help.
shut pendant
But I uninstalling DSX after day and have the same problem.