Looking for a n8n legend for a auto customer service flow

[karmic bone]

The idea is to respond to all customers within 5 minutes. All our ecom stores are connected to Re:amaze. The AI agent answers based on learned data of all previous emails, the policies, example templates and in the correct languages.

Whenever it needs to be escalated or things like disputes/chargebacks it will be notified in a discord chat or email that a real CS has to pick it up.

[hot granite]

More information would be great when posting things like this 🙂

[karmic bone]

done

[hoary fossil]

so it will be a rag chatbot to asnwer your customers queries directly on its own based on your data or it will be a text classifier chatbot which will classify which category of customer query it is and send it to that respective representative? or something else?
you said "AI agent answers based on learned data of all previous emails, the policies, example templates and in the correct languages." and also mentioned "real CS has to pick it up" . I hope you dont mind me asking this , just trying to understand your exact need

[tidal yacht]

We use gorgias for this 🙂 So far the AI responses are far from great, but we keep training it.

(I dont see much point in creating something outside of this for our need, as we have multiple sales channels)

[plush folio]

Hi i can help you with this i have done similar thing for my previous client i can walk you through live demo

[cursive crag]

@karmic bone I'm confident we can make it work. If you're still looking, check your messages and let's discuss further.