#All my collections disappeared after updating to V12.1.2

17 messages · Page 1 of 1 (latest)

neat rune
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I just updated Postman to version 12.1.2 and all my collections disappeared. I'm not referring to the collections tab, but rather my collections folders and subfolders have vanished. It's as if it's a new workspace, and yes, it was updated in the cloud.

fresh fjord
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Can you share a full app image of the empty Workspace please?

neat rune
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I created a new collection now, but all the others were lost, including those from university projects.

#

I imported a file I have from a project

fresh fjord
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We're the Collection in that Workspace or a different one?

Were you previously part of a Team?

neat rune
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The collections from other workspaces have disappeared.
The team account is different.
And it also doesn't show up in: https://go.postman.co/ my collections

fresh fjord
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Are you also part of another Team?

Could you click on your avatar in the top right corner and send a screenshot of the pop out menu, please.

fresh fjord
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Do you recently join a different Team before you noticed that these were missing?

neat rune
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Yes, I'm part of another team.

image.png
neat rune
fresh fjord
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Were the Collections that are missing created before you joining the Team and during the joining process, do you chose to keep your data separate to the Team.

You have an personal user account (The one that says individual) and a team user account that would have been created during the team joining process.

Are the same Collections showing in the Team account?

visual lava
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I'm experincing the same thing. I started the free trial today. I think all of my work was in a team that i'm guessing I don't have access to now. Is there anyway to get this back?

fresh fjord