#📩┃create-ticket

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feral ridgeBOT
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Before creating a ticket:

  1. Check https://discord.com/channels/829462182306906132/1412167379793743892
  2. Read this article to help with debugging issues: Debug Crashing Client Issues
  3. Verify Minecraft isn't down ( login related tickets only ): Minecraft Downdetector
  4. Be patient, staff are volunteers and depending on the amount of tickets open, response times will vary.

If you are crashing:

  1. Send a picture of your feather-mods & mods folder. Remove external mods one by one to identify the cause.
  2. If the issue persists, send the latest.log file from %appdata%/.minecraft/feather/logs/. Do not send a picture of the file, send the file itself. Here is a video guide to send your log file.

Reminder: You can view your open or closed tickets by clicking the Threads icon in the top right of this channel.