#Platform Wide Bug Report

12 messages · Page 1 of 1 (latest)

prisma light
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As soon as a second person enters any space, none of the users can unmute (mic icon keeps spinning and only works when there is a single user in the space). This is happening in all spaces across the platform. @split canopy

split canopy
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@prisma light - I will test this out to see if this is wide spread or if this is only happening in your space.
Would I be able to join your space to test also?

prisma light
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Yes, with pleasure. My African Dream. It is definitely platform wide- have tested with several people. @split canopy

prisma light
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@grand lodge I was referring to the name of my space, not my country. It is platform wide and global.

split canopy
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@prisma light - Okay I saw that while in your space the mic icon is a spinning icon now.
I will report on this.

prisma light
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Thank you @split canopy - this is happening in all spaces to all users across the entire platform.

split canopy
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@prisma light - Yes, I have seen this in a couple of spaces I checked. This a global issue that will need to be checked on.

prisma light
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Thank you @split canopy very much. People have events lined up and daily business is happening in the spaces, I hope it is sorted out soon for the benefit of the platform and everyone using it 🙏🏼

prisma light
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@split canopy , I just wanted to follow up on the microphone bug. Thank you in advance 🙂

split canopy
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@prisma light - Hi! Yes absolutely! The team is actively working on it . We will provide a update once completed.

prisma light
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Thank you @split canopy 🙂