#Plex freezing and crashing when whilst PMM running

1 messages · Page 1 of 1 (latest)

latent flicker
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I switched to https://github.com/meisnate12/Plex-Meta-Manager-Configs/tree/master/bullmoose20 config and come across a bit of a issue.

I have attached log. It seems to be crashing plex when running and I have to restart the the container manually.

I had a few missing folders so have created them and going to try running again but is there any else obvious that is wrong?

📎 meta.log
GitHub
Plex-Meta-Manager-Configs/bullmoose20 at master · meisnate12/Plex-M...

Config files for Plex Meta Manager. Contribute to meisnate12/Plex-Meta-Manager-Configs development by creating an account on GitHub.

dawn mortarBOT
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Please complete #938455615741775902 and someone from the community or one of our <@&938443185347244033> members will respond when they're available.

Including the meta.log from the beginning is a huge help use !logs for more information.

bronze laurel
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increase the timeout for your plex server connection, this config does A LOT and it might simply be the case that your server runs out of "steam" doing it all, you could run it in chunks of like only operations, then only collections, then only overlays etc instead of all together

clear gardenBOT
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Timeout Error

You're seen an error which includes one or both of:

socket.timeout: timed out

or

Unknown Error: HTTPConnectionPool(host='SOME_IP, port=SOME_PORT): Max retries exceeded with url: SOME_URL

Typically this is your Plex server timing out when PMM tries to connect to it. There's nothing PMM can do about this directly. You can try increasing the connection timeout in config.yml:

plex:
  url: http://bing.bang.boing 
  token: REDACTED
  timeout: 360   <<< right here

But that's not a guarantee.

Effectively what's happening here is that you're ringing the doorbell and no one's answering. You can't do anything about that aside from waiting longer. You can't ring the doorbell differently.

This seems to happen most often in an Appbox context, so perhaps contact your appbox provider to discuss it.

Thanks for using PMM
bronze laurel
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and fix the other errors in your config

latent flicker
#

Seems to be running much better now

dawn mortarBOT
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This post has been marked as Resolved and will be closed in one hour.

If you require further assistance on this issue, you can send another message in this post to re-open it.

If you require further support that is unrelated to this post, please start a new post and do not re-open this one.

Thanks for using Plex Meta Manager.

clear gardenBOT
#
PMM Performance Tips

Use PMM caching where possible: https://metamanager.wiki/en/latest/search.html?q=cache&check_keywords=yes&area=default

Run PMM after PLEX scheduled tasks so 5am is a good time for that since PLEX runs scheduled tasks between 3-5am

Consider PRAGMA_CACHE settings in PLEX: https://www.reddit.com/r/PleX/comments/ic3cjr/anyone_try_giving_sqlite3_more_cache_to_help/
NOTE: you MUST use the version of sqlite3 tool that comes with your running version of PLEX or you will mess up your PLEX DB beyond repair. See this article on how to find the proper version for your setup: https://support.plex.tv/articles/repair-a-corrupted-database/

Thanks for using PMM