#Welcome to Kometa Support!

1 messages · Page 1 of 1 (latest)

keen ingot
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1 - OPENING A NEW POST

Clicking on #1006644783743258635, the below screenshot outlines how to raise a post.

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2 - FOLLOWING THE METABOT GUIDANCE

Now that your post has been opened, you should see it on the navigation bar on the left. Click it and follow the guidance set out.

keen ingot
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3 - CLOSING A POST
Now that my issue has been resolved, I am ready to close my post.

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4 - GENERAL GUIDANCE
Please try to follow these guidances at all times:
1 - Use the Discord search feature to see if your issue has already been discussed and resolved
2 - Ensure you are running the latest official Plex Meta Manager version prior to raising a post.
3 - Provide as much detail as possible, including any log files and any other supporting material.
4 - Each unique issue/request should be held in it's own post. You can re-open your existing thread if you are still having the same issue, but if days have passed and you now have a new issue, you should open a new post. We will be flexible with this rule.
5 - Close your posts when they have been resolved.

keen ingot
keen ingot
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Welcome to Kometa Support!