#How to Check ticket status

23 messages · Page 1 of 1 (latest)

quick grail
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Ticket that u made on website for account recovery pls tell

small quail
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That said, you shouldn’t just write Me
You should start with the ticket command then enter the ticket number

quick grail
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How do I know ticket number

fickle notch
quick grail
fickle notch
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so what is your ticket number ?

quick grail
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I tell here?

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I Can tell in dm

fickle notch
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not necessary

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let's assume that your ticket id / number is "12345"
then you have to enter /ticket 12345 in the #tickets-status-check channel

quick grail
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I did it says bear a little longer Then Nothing happens

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It currently says pending

fickle notch
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well - there you have your status

quick grail
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Oh thats the status?

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Mb I thought it was telling me to wait for someone to check what happened to my ticket

lime dome
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The system is not live. It simply checks the current status of your ticket

quick grail
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It still says pending bro

lime dome
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CC responds when they respond. Sometimes it's within 1-2 days, others 1-2 weeks and we have no control over it

small quail
quick grail
small quail
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You sent it when you wrote here? It was three days ago. Please bear a little bit more patience, the ticket status check escalates your ticket when it’s more than 7 days without an answer dragonlove

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You just wrote there again aloecry

quick grail
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Oh ok