Request to Recover My Dragon Mania Account

[limber torrent]

I am writing to request assistance in recovering my account for Dragon Mania, which I previously used on Windows. My account was linked to my Gmail, and I have invested a significant amount of time and effort into the game.

Recently, I noticed that the option to log in using a Gmail account is no longer available. As a result, I am currently unable to access my account and all of my progress.

I would greatly appreciate your help in restoring access to my account. Please let me know if you require any additional information from my side, such as my username, device details, or any previous transaction records, to verify ownership.

This account holds a lot of personal value to me, and I would really like to regain access to it.

Thank you for your time and support.

Kind regards,

[spring thorn]

The Windows version of DML has never had an option to connect to a Gmail account - the options were a Microsoft account, Facebook (which was removed in September 2025) or a Gameloft Club account.

If you connected to a Gmail/Google account while playing on PC, you were either using an Android emulator or Google Play Games for Windows. In both cases, the version you played was Android and downloaded from the Play Store/Library, not the Windows store. I suggest you check to see if you have either an emulator or Google Play Games for Windows installed on the PC and attempt to connect to your old account through that. If you still can't connect to your account after trying that, please see #1059218950510084216 for what you'll need

[limber torrent]

Hello,
no i was using the windows ( Microsoft store) version.
i dont use or connect it to google play

[limber torrent]

i have email from ( Dragon Mania Legends <[e-mail]‏> ) since 2017

[limber torrent]

Yes its Facebook My bad

[muted niche]

Facebook was removed as a connection in September 2025. If that was your only connection, you must open a ticket with Customer Care to request account recovery
include all details you can from your old account, best would be the recruitment code or player ID

[muted niche]

btw - this here is NOT in any way a Customer Support Server.
you can just complain here, ask other users for their experiences with similar issues, or just have a good time discussing our favorite game

[tiny linden]

Your email is a no-reply email, it won’t work. You need to get in contact with customer care. Read here how to do so:
#customer-care

[limber torrent]

what if i dont rember the player id but i have tat email ?

[spring thorn]

Give as much information as you have, whoever gets your ticket will probably request additional information if you have it, then hope for the best

[wind loom]

I too faced a similar problem, my dml was connected with Facebook on my Android but now I cannot log in into my account as dml has removed facebook option please help me recover my account, I had played it for 6-7 years and had a lot of progress