#DML just disappeared off my phone and I don't know why

15 messages · Page 1 of 1 (latest)

desert zephyr
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The game just disappeared off my phone just now when I was getting ready to play it and I don't know why it did that 😯

woven pebble
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Do you mean it closed itself? Or that you can't find the app on your phone?

desert zephyr
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I can't find the app on my phone

woven pebble
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Sound like you accidentally uninstalled it (some phones make that a little too easy to do). Go ahead and try reinstall from the app store

desert zephyr
woven pebble
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Click on the link within the message - the underlined see common ways to fix the problem

desert zephyr
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Okay

woven pebble
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Question: were you able to download the updates on January 23 and again on the 30th?

desert zephyr
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Yeah

woven pebble
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Hmm, the amount of storage shouldn't change much after updating; I was thinking the game maybe uninstalled itself if it couldn't handle an update, but it usually just gives a message that the update failed/couldn't download

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If you go into the phone's Settings > Apps, DragonML is missing from there, too?

desert zephyr
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Yes

woven pebble
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I'm sorry, but I don't know what else to suggest to either try or look at, except open a ticket aloecry
My phone is Android so I'll keep looking around and post if I find anything