#I can’t enter my Game

1 messages · Page 1 of 1 (latest)

paper imp
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Helloo, i startet playing DragonML after many Years Again and a friend found it funny to enter my age 99+ and now i cant log i to my game anymore.

It says that my Age doesn’t allow me to play the game in my Country. I am 18y old and the game is 9+ so it doesn’t make sense to me to not play anymore cuz if a joke.

If anyone knows how to fix that problem pls help me.

Thank You

lost fog
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This isn't a bug. The only way to correct this is to contact Customer Care, explain the situation, and follow their instructions/requests. It's likely you will have to provide proof of your age. To visit our customer support website: https://gameloft.helpshift.com/a/dragon-mania-legends/?p=all.

While I'm sure it will feel like forever you may need to be patient as it can take as long as 7 days for them to respond as they may still have a backlog of tickets due to migration issues and holidays (they also don't work weekends).

ivory arrow
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hello so I need help every time that I launch my game in loading screen it keeps crashes I try to look up for solution and nothing worked with me or to be more specific I didn't found someone explaining my game crashing issue