Unfortunately, we can't do anything to correct it here on the server. You should write to customer care and create a ticket using the in-game option or if you can't use the in-game option use https://gameloft.helpshift.com/hc/en/13-dragon-mania-legends/contact-us/?p=web to contact CC.
Are you looking for help with Dragon Mania Legends? You can ask for help by creating a customer service request.