Ancient event Ch. 2 - disappearing Waterstones & Tickets

[frigid sentinel]

After finishing all 6 tasks and interning the dragon board to trade for the 600 waterstone reward I noticed that I have 260 waterstones only.
Attached is a screen shot. please address the issue or advise on what to do.
win:eur:72f57h
Regards

[undone kraken]

Did you spend them?

[frigid sentinel]

Noo

[undone kraken]

The bugs continue?.. Also, where are those 2k at the start?

[vapid agate]

that's not a mistake.
the "trade" offer does NOT count as "open a chest"

and of course not for "collect keys"

[vapid agate]

oh you mean you are missing the 1200 from the tasks....
yeah - that is a bug for CC

[turbid dove]

Off-topic, but trade offer does count when the task is open Rare/Epic/Ancient chest

[undone kraken]

Really?

[turbid dove]

It does in my games. I can only take so much of rolling dice so I use trade offers extensively; if a task is open 2 Rare chests, open 1 Epic chest or open 1 Ancient chest, the task shows completed and I get the 600 points anytime I use a trade offer instead of rolling the dice

[vapid agate]

that's new

/back to topic

[turbid dove]

If you had any tickets (including the 5 free ones), please check if they're still there?

[merry gorge]

Hello, I still didn't get my compensation and I lost all my stones, that I got recently. It's not funny anymore, give them back to me. 1f2a1cd Android eur

[frigid sentinel]

I have 75 tickets only from buying Li Ming dragon

[turbid dove]

Did you use the original 5 free tickets or have they disappeared?

[frigid sentinel]

Disappeared

[turbid dove]

Okay. Time to change the post title

Ancient event Ch. 2 - disappearing Waterstones & Tickets

[arctic obsidian]

server:eur
platform: Android
ID players:a64db41

[modest sorrel]

Sever
Platform: Android
Id :65140g

[modest sorrel]

Same issue

[arctic obsidian]

👍👍👍

[leaden lynx]

Oh no... Here we go again

[alpine imp]

same issue with me, I lost waterstones and tickets (I remember over 50 tickets) also, can you check again

server: apa
platform: win
ID players: 73f0

[steep pagoda]

new errors go brrrrrr

[visual void]

as CF said, yes it does indeed count with doubles, open a chest when trade offer is used

[soft rover]

server:eur
platform: Android
ID players: b77fae

[sudden blaze]

Good evening, I got an error in the game, all the currency of the ancient share went somewhere, I entered the game to collect currency, I collect it, but I see very little of it, please help
server:eur
platform: Android
ID players : 01fc55e

[candid jolt]

Looks like it only happening to android and windows platforms I’m on iOS and I’m fine for now

[alpine imp]

can anyone help me about this issue please

[turbid dove]

No one on the server. The most we can do is pass on the bug to the devs, which has already been done. As this doesn't appear to be a widespread issue like the one in Chapter 1, you might open a ticket with Customer Care; just don't expect an answer immediately as it's the weekend for them and they rarely work weekends (not to mention the flood of tickets from the last chapter)

[alpine imp]

thank you for your feedback, I will contact Customer care for my issue.

[spiral jackal]

Minimum half of my stored waterstones have simply disseapeared..
ID: 21f678
Platform: Android
Server: eur

[turbid dove]

See #1205505471629361253 message

[signal bay]

Platform: Android
Server: EUR

[turbid dove]

If this relates to the Chapter 1 bug and compensation, it's too late for posting here

[signal bay]

Chapter 2

[turbid dove]

Okay. The bug in Chapter 2, so far, appears to be limited to a few players. Because of that, please open a ticket with Customer Care

[vapid agate]

#customer-care message
Here you can find a detailed description on how to open bug tickets