#Quest Craft crashes on login

6 messages · Page 1 of 1 (latest)

lavish gate
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We are trying to sign into Quest Craft on MetaQuest3. Every time when signing in the screen goes black and exits the app, Quest Craft crashes. I don't know if it's a bug? Lack of Minecraft Java version? But if it would be lack of Java then people allegedly receive feedback to their attempts to log in (https://www.reddit.com/r/sidequest/comments/13glmhs/quest_craft_login_error/), while our app simply crashes.
All help is much appreciated!

cedar knollBOT
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To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution

unique bobcat
placid bobcatBOT
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**Getting logs on Quest Guide**

Sending logs from Quest:

Restart your game, press on need help on the top right, then share the log link inside of support, or ticket where the person is asking for logs.

Written by Cart
unique bobcat
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if your account outright doesn't exist OR if its underage it will do this

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underage counts as 18+ (in US and EU atleast)