#Friend lost his emote set?

1 messages · Page 1 of 1 (latest)

fiery cave
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So a friend of mine had emotes for a while and added some inbetween, both added by him and his editors, but all of a sudden the set is just gone and he's got no emotes anymore

I posted in #general already and one idea that came up was that he never actually had an emote set and that it was one added from another channel? Not sure how to check that, his Activity feed seems empty though

https://7tv.app/users/01FBYC8N3R000BG3S6JNVVSNG3

velvet solstice
fiery cave
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I wasn't keeping up to date with which emotes he added to be honest, plus when e.g. I uploaded a new emote the others added it to their sets, too lordmaLUL

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So bit difficult to track

velvet solstice
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ok

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he can use a bot to copy one of their sets if theyre good enough, as a temporary solution

tropic forum
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I mean whatever happened to this set we can't do anything about it

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either someone else emote set was enabled or it's a different profile (unlikely) erm

fiery cave
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Is there no internal activity / logs regarding this by any chance?

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To at least know what happened haha
Rebuilding the emote set shouldn't be too big of a deal

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We're just wondering why it is gone now 😄

fiery cave
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Well mod logs

tropic forum
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mods don't have any additional logs

fiery cave
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Something that's not shown to a normal user in the Activity feed for example

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Ah, bummer

velvet solstice
fiery cave
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Today haha

velvet solstice
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this is the most recent activity from one of his editors

fiery cave
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Like literally 20 minutes ago or so? Friend of mine in chat said "Wait, is 7TV down? No wait its working huh" and then I checked some other channels and they were working fine

velvet solstice
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if the set was actually never his, and was just someone else's then they might've unlinked it

fiery cave
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Then checked his profile and the set was gone

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Could be then, yeah

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I thought set changes / activity like that would also be logged

tropic forum
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weird it doesn't show in activity, active set changes should be visible FeelsDankMan

fiery cave
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He's getting this error

[GraphQL] LOAD_ERROR emote set not found

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Isn't everyone supposed to have 1 emote set by default? It's been so long that I don't remember if it was that way fo rme too

tropic forum
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you have to make a new emote set yourself

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I think it was a thing some time ago where it autocreated it

thin osprey
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I doubt it's a data corruption

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But if possible. Can you provide the emote-set id? If possible

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If not then I'll try and check in DB if some data corruption happend or some other logs showing emotes being removed or something..

fiery cave
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I unfortunately don't have an emote set ID

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He did end up adding an emote set from a friend which has similar emotes, but I did tell him he's gotta create his own and then just add emotes to that going forward

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(and have his editors / friends do that too haha)

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It shows as Deleted Set in his activity now though

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old emote set seems to just be null

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Can editors delete emote sets?

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As in, delete emote sets created by another channel

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... but even that should be logged in the activity feed, no...?

eternal raven
eternal raven
tropic forum
thin osprey
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I'm unsure of his case. There's no way you can hide the feed through GQL. In fact, any event on the user account should be logged. But for this case I'm unsure. It could have been deleted during a outage or API being slow or something like that where Events weren't registering. But I'll look into this further

fiery cave
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Appreciate you guys looking into it lordmaPray Ultimately it's not really that big of a deal, he did say "Good opportunity for spring cleaning" haha

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But again, it is just so... weird... that it didn't even log anything and it seemingly is just gone heh

thin osprey
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Ok so this is my complete guess:
I asked Mos to look through the DB and see if there were any kind of logs on emote-set deleting. Turns out there are none. Which is pretty odd considering the emote-set was wiped. My complete guess here is that the emote-set was deleted/wiped out of emotes during a downtime process by one of the editors. It's definitely not a data corruption as there was no such log about that. So best suggestion here is to tell him if he truly trusts his Editors. Because at least 1 of them did something during an API down-time

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We're sorry for such inconvenience where events are missing..

fiery cave
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Yea he did remove one editor because he wasn't on best terms with him anymore heh

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I did think of that possibility too, that one of them went rogue... who knows

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Unfortunate there's no logs but thank you guys for still looking into it lordmaPray

thin osprey
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We tried. We hope such thing won't happen again cuz it's kinda annoying Pfftt

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But WW outcome