Can’t use any of the paid features

[novel breach]

Hi! I had a month balance on my account because I didn’t know it was still on my old card. I paid it and would like my subscription to continue but nothing updated on the website. Is there anything I can do or need to do?

[heady glade]

can you link your 7tv profile here?

[novel breach]

Is that just my Twitch account connection? It’s just ghouly

[heady glade]

hmm do you maybe have kick with a different username?

maybe you're subbed on another profile

Oh wait, you mean you had an overdue payment? For payment related issues please contact @swift star

[novel breach]

i contacted her and my twitch account is ghouly but maybe it shows up as ghoulykin my OG user

[nimble spoke]

should be this

[novel breach]

this is mine yes!

i just cant click on any of them and i have my billing on

wait it sorted

thank you!

[novel breach]

hi! i am trying to figure out why im capped at 600 slots and not 1k when im logged in with my twitch

[nimble spoke]

if u go to ur set and press on edit there should appear a slider

u can change capacity there