#Some emotes appearing broken (clearing cache works)

1 messages · Page 1 of 1 (latest)

midnight owl
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Hello, was using 7TV normally on Twitch and all of a sudden all the emotes appeared with the broken icon (about 2 hours ago).
This happened with me using Google Chrome + 7TV Nightly Extension but also with a friend of mine using Chrome + FFZ Extension and we both couldn't see them on 7TV library on the website.

After some time most emotes are back including the website but some still appear broken.
First image is 3 emotes that show that broken icon and second image is a list showing many emotes appearing but 2 missing that when typed show the broken icon.

I tried refreshing, restarting chrome, removing 7TV Nightly and adding it back and also switch to original 7TV extension.
I also tried this #1204118802984476682 message fix but with no success.

If there are any other things I can try to solve this please share, thanks Okayeg

verbal cape
midnight owl
remote sand
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so random emotes are failing to load?

midnight owl
midnight owl
remote sand
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can you give me the channel name and emote name which fails to load for you?

midnight owl
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And how it looks when I do ":lule"

remote sand
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uuh sorry for the wait, can you do ctrl+shift+i, go to network tab and put 01FKVAFQH80004X8QJ9S80K7SN into filter?

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then refresh the website and trigger the emote to show on the your screen

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and send how the response looks here

midnight owl
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Sorry for no dark mode, i got flashbanged myself WutFace

remote sand
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i did it on firefox but is very simillar on chrome

midnight owl
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I opened network, put filter then I refreshed the page

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But then I had to do /refresh on chat and then I was able to do ":sadE"

remote sand
midnight owl
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I will try again YESIDOTHINKSO

remote sand
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can you type cdn.7tv.app

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instead of the id

midnight owl
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Replace filter for it? Sure I can try

remote sand
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and look if there's a response with size being 0

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yeah

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or cached being said somewhere

midnight owl
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I am getting some "Emote set could not be found" from 7TV

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But nothing from the filter

remote sand
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shouldn't matter, since there is emote data - it's a cdn issue somewhere

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wait I see the issue

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do the things I said earlier, and put 01FKVAFQH80004X8QJ9S80K7SN into filter

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but click this button here

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so it actually will listen for network requests xD

midnight owl
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Uhhh

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Nothing nothing happened

remote sand
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wdym nothing happened

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click the button, did it turn red?

midnight owl
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I was meaning "nothing happened" for me not recording pepeLaugh

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Will try again this time recording

remote sand
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oh xD

midnight owl
remote sand
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can you click on any request that has type /Redirect

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and show what's there

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that's weird ApuThink

midnight owl
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No preview or response

remote sand
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I think it might be some sort of issue on our side, your browsers is caching the emote in some weird state and never fetching it again

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can you try to clear your browser cache?

midnight owl
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I cleared the IP which should be from your side but yeah just for safety

remote sand
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but yeah try to clear your browser cache, I'll ask devs about this since you're not the only person this happened to

midnight owl
midnight owl
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In my case just removing the "Images and files in cache" from this device (Chrome) worked

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Thanks for all the help and time @remote sand , much appreciated DankHug

remote sand
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Hmm I will keep this post opened, can you send a message here once it happens again? clearing the cache will work again but just to know whether it is a recurring issue

midnight owl
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The only thing as error on console now is this:

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But I assume is nothing critical or with impact since it seems to work without issues Hmm

exotic flicker
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I've been having this same issue for the past few days & the cache clear fixed it for me as well.