#Website and Extension Login not loading at all

1 messages · Page 1 of 1 (latest)

errant tiger
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No part of the 7tv website is loading for me since a few days now, and I can't login to the extension to access my personal emotes.

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Additionally, I can't autocomplete any emotes on twitch since 2 days.

errant tiger
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no, neither is loading

jaunty pivot
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Hmm is there any error?

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or is it stuck on loading

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or it appears as loaded and you just see black screen

errant tiger
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Just a black screen stuck in loading

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tab says loading

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.io just loaded, that one works apparently, just took an eternity

jaunty pivot
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can you try changing your dns to 1.1.1.1 Hmm

errant tiger
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let me look up a tutorial

jaunty pivot
errant tiger
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that seems to work

jaunty pivot
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if everything load now then ye that should solve it, probably was an issue with dns server you were assigned previously

errant tiger
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hm, funny. Do I need to change the DNS for any other use in the future? or is it just fine if i keep it at 1.1.1.1 for everything I do usually

jaunty pivot
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1.1.1.1 corresponds to cloudflare, you can change that to any dns you want probably and it should work

jaunty pivot
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your previous dns maybe returned wrong ip for 7tv somehow, not sure honestly scrajj

errant tiger
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thanks for the help

buoyant idol
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Can you tell me what country you're from and what is your ISP name? So we can investigate more...

jaunty pivot
errant tiger
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I'm from Germany and my ISP is Deutsche Telekom AG

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thanks for the ping