Refund Request - Subscription Renewal Error

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Hello 7TV Support Team,

I am writing to request a refund for a subscription renewal that occurred on December 30th.

Unfortunately, I forgot to disable the auto-renewal setting, and the subscription was charged accidentally. I have not used any of the subscription benefits since the renewal and would like to get my money back.

Account Details:

Username: sayf1xz

User ID/Profile: https://7tv.app/users/01JYY44H1RW00C12R3VGKJHDF3

Date of Transaction: December 30

I would appreciate it if you could process the refund and cancel any further automatic charges.

Thank you for your time and help!

Best regards, sayf1xz

[mint storm]

can you DM this to @buoyant briar? she handles payment stuff

[sour widget]

I can't write to her

[sour widget]

Your message was not delivered. This usually happens because you do not have any servers in common with the recipient, or the recipient only accepts private messages from friends. A complete list of reasons can be found here: https://support.discord.com/hc/ru/articles/360060145013

[mint storm]

try enabling Direct Messages and Friend Requests in the servers privacy settings

[sour widget]

Oh ty

[mint storm]

wait for kathi to respond