No subscription despite paying | 7TV | Page 1

dense veldt Nov 20, 2025, 6:12 PM

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Hey, I can’t find a place where I can submit a ticket, so I’m writing here. Even though the money was taken from my account, I still don’t have a subscription on the 7TV website.
Here is my 7TV profile: https://7tv.app/users/01K7VA5FSQ1TP1MJB305VF3CKY

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Stripe says I have a subscription until December 17th, but the 7TV website shows that I don’t have one.

glass saffron Nov 20, 2025, 6:15 PM

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https://7tv.app/users/01GRPSVEJ80009FP5N7E0RYAYM

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is that your profile?

dense veldt Nov 20, 2025, 6:17 PM

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It looks like it is, but that one is linked only to Twitch, and the one I sent is linked only to Kick.

glass saffron Nov 20, 2025, 6:18 PM

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are you fine with merging both these accounts into one? or do you want to keep them seperate

dense veldt Nov 20, 2025, 6:18 PM

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i am fine

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sure

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perf

glass saffron Nov 20, 2025, 6:19 PM

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can you just send https://7tv.app/users/01GRPSVEJ80009FP5N7E0RYAYM in your kick chat

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as proof of ownership

dense veldt Nov 20, 2025, 6:19 PM

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done

glass saffron Nov 20, 2025, 6:20 PM

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done, your sub should work on kick now too ApuApproved

dense veldt Nov 20, 2025, 6:21 PM

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tysm

#No subscription despite paying