u sure it's not just a different profile?
#The 7TV subscription was downgraded from 3.6 years to one year.
candid mauve
u sure it's not just a different profile?
no
candid mauve
did you ask for merge request previously?
Only emojis
floral nimbus
wdym only emojis
I mean did you send a message here https://canary.discord.com/channels/817075418054000661/1204296851541467157
or ask any mod to do a merge request
in any form
candid mauve
no
floral nimbus
then I don't think that's possible to happen
from your discord connections I can see you have 5 different 7tv profiles
and one that was subscribed previously but is currently not, so maybe that is the one with 2 years sub? 
I can ask devs but pretty sure your sub progress can't just shrink like that, iirc it only happened to merged profiles some time ago
candid mauve
No, these links are just for fun. These aren't my accounts, and I didn't create any of them myself
I did not make any mergers.
solemn sluice
@candid mauve Were you previously subscribed or only gifted? i'm trying to figure out what happened 
candid mauve
In the last one, I was gifted a one-year subscription.
The subscription changed after they awarded the color for TwitchCon.
Before this, everything was in place
solemn sluice
Were you previously subscribed via paypal?
candid mauve
I didn't do it myself; I was only gifted it.
candid mauve
Is there something?
floral nimbus
was this issue resolved?
candid mauve
No, nothing has changed:/